Knowledge Management: Need or added value?
DOI:
https://doi.org/10.18667/cienciaypoderaereo.578Keywords:
Knowledge, Information, Knowledge Management, Intellectual Capital, Intangible Assets, Valuation.Abstract
In their constant quest for competitive advantage –and in consequence, of their sustainability, organizations should ensure continuous improvement in all their processes, concepts, tools and models to be faster than their competitors. One of these tools is Knowledge Management (KM), which is basically defined as those processes that aim to assess the intangible assets of an organization and help their search for continuous improvement. This review article discusses the different approaches taken by various authors around the theme of KM regarding conceptual and characterization aspects, as well as more elaborate proposals for model implementation.Downloads
References
Baskervllle, R., & Dulipovici, A. (2006). The theoretical foundations of knowledge management. Knowledge Management Research & Practice, 83-105.
https://doi.org/10.1057/palgrave.kmrp.8500090
Alavi, M., & Leidner, D. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS, 107-136.
https://doi.org/10.2307/3250961
Arnoníes, A., & Aldázabal, J. (2004). Propuesta para el cálculo del índice de memoria de inteligencia organizacional (IMIO).
Bolloju, N., Khalifa, M., &Turban, E. (2002). Integrating knowledge management into enterprise environments for the next generation decision support. Decision Support Systems, 163-176.
https://doi.org/10.1016/S0167-9236(01)00142-7
Briceño, M & Bernal , C. (2010). ESTUDIOS DE CASO SOBRE LA GESTIÓN DEL CONOCIMIENTO EN CUATRO ORGANIZACIONES COLOMBIANAS LÍDERES EN PENETRACIÓN DE MERCADO. Estudios Gerenciales, 173-193.
https://doi.org/10.1016/S0123-5923(10)70140-6
Cañibano, L, García, M., & Sánchez, P. (1999). La relevancia de los intangibles para la valoración y la gestión de empresas: Revisión de la literatura. Financiación y Contabilidad, 17-88.
CEN. (2003). European Guide to Good Practice in Knowledge Management Chapter 7. CEN.
Chauvel, D., & Despres, C. (2002). A Review of Survey research in knowledge Management. Journal of Knowledge Management, 207-223.
https://doi.org/10.1108/13673270210434322
Cheng, S., Dai, R.,Xu,W.,&Shi, Y. (2006). RESEARCH ON DATA MINING AND KNOWLEDGE MANAGEMENT AND ITS APPLICATIONS IN CHINA'S ECONOMIC DEVELOPMENT: SIGNIFICANCE AND TREND. International Journal of Information Technology & Decision Making, 585-596.
https://doi.org/10.1142/S021962200600226X
Courtney, J. (2001). Decision making and knowledge management in inquiring organizations: toward a new decision-making paradigm for DSS. Decision Support Systems, 17-38.
https://doi.org/10.1016/S0167-9236(00)00117-2
Dalkir, K. (2005). Knowledge Management in Theory and Practice. Burlington: ELSEVIER.
Davidson, C, & Voss, P. (2002). Knowledge Management. Tandem Press: Auckland.
Definición. De. (15 de Octubre de 2015). Definición. De. Obtenido de http://definicion.de/inforrnacion/
Gartner. (2013). Gartner. Recuperado el 1 de Septiembre de 2015, de http://www.gartner.com/it-glossary/km-knowledge-management
Guo, Z., & Sheffield, J. (2008). A paradigmatic and methodological examination of knowledge management research: 2000 to 2004. Decision Support Systems, 673-688.
https://doi.org/10.1016/j.dss.2007.09.006
Jackson, C. (1999). Process to product: Creating tools for knowledge management. Texas.
Karami, M., Alvan, M., Zare, H.,& Kheirandish,M. (2015). Determination of Critical Success Factors for Knowledge Management Implementation, Using Qualitative and Quantitative Tools (Case study: Bahman Automobile Industry). Iranian Journal of Management Studies, 181-201.
Knowledge Management Cosmology. (1998).
Kruger, C, & Snyman, M. (2007). Guidelines for assessing the knowledge management maturity of organizations. South African Journal of information management.
https://doi.org/10.4102/sajim.v9i3.34
Lee, M., & Chen,T. (2012). Revealing research themes and trends In knowledge management: From 1995 to 2010. Knowledge-Based Systems, 47-58.
https://doi.org/10.1016/j.knosys.2011.11.016
Liao, S. (2003). Knowledge management technologies and applications. Expert Systems with Applications, 155-164.
https://doi.org/10.1016/S0957-4174(03)00043-5
Liberona, D., & Ruiz, M. (2013). Análisis de la ¡mplementación de programas de gestión del conocimientoen las empresas chilenas. Estudios Gerenciales, 151-160.
https://doi.org/10.1016/j.estger.2013.05.003
Liebowitz, J. (2001). Knowledge management and its link to artificial intelligence. Expert Systems with Applications, 1-6.
https://doi.org/10.1016/S0957-4174(00)00044-0
Ma, Z., & Yu, K.-H. (2011). Research trends in knowledge management: Analyzing the past and predicting the future. Information Systems Management, 43-56.
https://doi.org/10.1080/10580530.2011.536112
Maier, R., & Thalmann, S. (2010). Using personas for designing knowledge and learning services: results of an ethnographi-cally informed study. Technology Enhanced Learning.
https://doi.org/10.1504/IJTEL.2010.031260
Manzanares, D., & Gómez, G. (2008). GESTIÓN DEL CONOCIMIENTO ORGANIZATIVO, INNOVACIÓN TECNOLÓGICA Y RESULTADOS. UNA INVESTIGACIÓN EMPÍRICA. Investigaciones Europeas de Dirección y Economía de la Empresa ,139-167.
https://doi.org/10.1016/S1135-2523(12)60028-8
Mekhilef, M., Kelleher, D., & Olesen, A. (30 de Junio de 2003). European Knowledge Management Glossary. European Guide to Good Practice in Knowledge Management Chapter 1 - Terminology. Brussels: cen isss.
Montano, R., Liebowitz, J., Buchwalter, J., McCaw, D., Newman, B., & Rebeck, K. (2001). A systems thinking framework for knowledge management. Decision Support Systems, 5-16.
https://doi.org/10.1016/S0167-9236(00)00116-0
National defence and the Canadian Armed Forces. (14 de 07 de 2008). Canadian Militar Journal. Recuperado el 20 de agosto de 2015, de http://www.journal.forces.gc.ca/vo4/no1/command-ordre-02-eng.asp
Nonaka, I., &Takeuchi, H. (1995). La organización creadora de conocimiento: Cómo las compañías japonesas crean la dinámica de la innovación. California: Oxford.
Pawlowsk, J., & Markus, B. (2012). The Global Knowledge Management Framework: Towards a Theory for Knowledge Management in Globally Distributed Settings. Electronic Journal of Knowledge Management, 92-100.
Pina, R, Romao, M., & Oliveira, M. (2013). Using benefits management to link knowledge management to business objectives. Journal of information and knowledge management systems, 22-38.
https://doi.org/10.1108/03055721311302124
Plessis, M. (2007). Knowledge management: what makes complex implementations successful? Journal of Knowledge management, 91-101.
https://doi.org/10.1108/13673270710738942
Polanyi, M. (1966). Te tacit dimension. Chicago.
Real Academia Española. (27 de 10 de 2017). Diccionario de la lengua española. Obtenido de http://dle.rae.es/?id=LXrOgrN
Research paradigms of contemporary knowledge management studies. (2010). Journal ofknowledge management, 175-189.
https://doi.org/10.1108/13673271011032337
Ruggles, R. (1997). Knowledge management Tools. Boston: Elsevier.
Serenko, A., Bontis, N., Booker, L, Sadeddin, K., & FHardie, T (2010). A scientometric analysis of knowledge management and intellectual capital academic literature. Journal of knowledge management, 3-23.
https://doi.org/10.1108/13673271011015534
Solimán, R, & Spooner, K. (2000). Strategies for implementing knowledge management: role of human resources management. Journal of Knowledge Management, 337-345.
https://doi.org/10.1108/13673270010379894
STEPS: a knowledge management maturity roadmap for corporate sustainability. (2006). Business Process Management Journal, 793-808.
https://doi.org/10.1108/14637150610710936
Teece, D. (1998). Research directions for knowledge management. California: SPRING.
https://doi.org/10.2307/41165957
Tyndale, P. (2000). The organisational knowledge development life cycle: from knowledge creation to knowledge application. Second European Conference on Knowledge Management: Bled School.
Tyndale, P. (2002). A taxonomy of knowledge software tools: origins an d applications. Evaluation and program planning, 183-190.
https://doi.org/10.1016/S0149-7189(02)00012-5
Wallace, D., Van Fleet, C, & Downs, L. (2011). The research core of the knowledge management literature. International Journal of Information Management, 14-20.
https://doi.org/10.1016/j.ijinfomgt.2010.10.002
Wensley, A. (2000). tools for knowledge management. Conference of knowledge management.
https://doi.org/10.1016/B978-0-7506-7247-4.50008-2
Wiig, K. (1994). Knowledge management foundations: Thinking about thinking how people and organizations create and use knowledge. Schema Press.
Ying , H., Geok, L, & Kankanhalli, A. (2006). Development and Application of a General Knowledge Management Maturity Model. Singapore.
Yogesh, D., Venkitachalam, K., Sharif, A., Al-Karaghouli, W., & Weer-akkody, V. (2011). Research Trends in Knowledge Management: Analyzing the Past and Predicting the Future. Information Systems Management, 43-56.
Downloads
Published
Issue
Section
License
Assignment of Copyrights
Authors assign Ciencia y Poder Aéreo journal the exclusive rights (reproduction, distribution, public communication, and transformation) to exploit and commercialize their work, in whole or in part, in all the formats and modalities of present or future exploitation, in all languages, throughout the life of the work and throughout the world.
All contents published in Ciencia y Poder Aéreo journal are licensed under a Creative Commons Attribution 4.0 International License, whose complete information is available at http://creativecommons.org/licenses/by/4.0/
Under the terms of this license, users are free to download, print, extract, archive, distribute and publicly communicate the content of articles, provided that proper credit is granted to authors and Ciencia y Poder Aéreo, scientific journal of the Graduate School of the Colombian Air Force. Except when otherwise indicated, this site and its contents are licensed under a Creative Commons Attribution 4.0 International License.
For other uses not considered under this license it is required to contact the Director or the Editor of the journal at the e-mail address cienciaypoderaereo1@gmail.com.
The Graduate School of the Colombian Air Force and this publication are not responsible for the concepts expressed in the articles, including the metadata or the affiliation stated by authors. This is the full responsibility of the authors.