Process Integration, Risk Management and Automation in Military Units Management

Authors

DOI:

https://doi.org/10.18667/cienciaypoderaereo.724

Keywords:

Processes, automation, efficiency, risk management

Abstract

Process management is implemented by organizations in order to classify sequential activities that generate valuable results for users. Applying process management in complex environments such as military units management is an administrative challenge that has inspired manual and basic computer solutions not fully compatible with the demand in terms of performance, integration and precision in the flow of information, elements that are required in today's technological environment to facilitate decision-making. Theories and models applied to risk management and operational safety in the fields of aviation, industry and medicine have managed to maintain acceptable risk levels for the operation. Therefore, these models can be adapted and applied to the administrative and security processes involved in military units management to obtain the same results. This article proposes a model for the implementation of computer applications that strengthen the administrative and security processes of Ecuadorian military units, based on the combination of the theories of process management, risk management and integrated databases. After submitting this proposal to a process simulation, we observed a significant increase in its efficiency, allowing to identify and eliminate “bottlenecks” through the automation of manual procedures and their integration with different departments, reducing the average execution time by 94.8% and the required staff from 7 to 2. The proposal also allowed strengthening security by coupling and visually including the prevention barriers adopted from the Swiss cheese model, in order to alert the non-observance of institutional regulations and the derived effects that could compromise security.

Downloads

Download data is not yet available.

Author Biography

  • Gonzalo Benítez Lloré, Fuerza Aérea Ecuatoriana, Ecuador.

    Ingeniero comercial. Rol del investigador: teórico, experimental y escritura.

References

Amaechi, J., Agbasonu, V., & Nwawudu, S. (2018). Design and Implementation of a Hospital Database Management System (HDMS) for Medical Doctors. International Journal of Computer Theory and Engineering, 10(1), 1-6. https://doi.org/10.7763/IJCTE.2018.V10.1190

Askari, G., Asghri, N., Gordji, M. E., Asgari, H., Filipe, J. A., & Azar, A. (2020). The impact of teamwork on an organization's performance: A cooperative game's approach. Mathematics, 8(10), 1-15. https://doi.org/10.3390/math8101804

Benítez, G. (2013). Propuesta de diseño e implementación de un sistema de información gerencial aplicado a las operaciones aéreas y evaluación de pilotos, para el Escuadrón de Combate n.° 2.313 de la Fuerza Aérea Ecuatoriana [Trabajo de grado, Escuela Politécnica del Ejército]. Repositorio institucional de la Escuela Politécnica del Ejércitos. http://repositorio.espe.edu.ec/xmlui/handle/21000/1058/browse?value=Gonzalo+Benítez%2C+Lloré&type=author

Brooks, D. J., Coole, M., & Haskell-Dowland, P. (2020). Intelligent building systems: Security and facility professionals' understanding of system threats, vulnerabilities and mitigation practice. Security Journal, 33(2), 244-265. https://doi.org/10.1057/s41284-019-00183-9

Ciancio, S. (2018). The prevalence of service excellence and the use of business process improvement methodologies in Australian universities. Journal of Higher Education Policy and Management, 40(2), 121-139. https://doi.org/10.1080/1360080X.2018.1426372

Dirección de planificación y gestión estratégica de la Fuerza Aérea Ecuatoriana. (2018). Manual de procesos de la dirección de recursos humanos de la Fuerza Aérea Ecuatoriana (1.0). Fuerza Aérea Colombiana.

Evans, M., He, Y., Maglaras, L., & Janicke, H. (2019). HEART-IS: A novel technique for evaluating human error-related information security incidents. Computers and Security, 80, 74-89. https://doi.org/10.1016/j.cose.2018.09.002

Figueroa-García, J. C., López-Santana, E. R., Villa-Ramírez, J. L., & Ferro-Escobar, R. (2017). Automation of a Business Process Using Robotic Process Automation (RPA): A Case Study. En Applied computer sciences in engineering: 4th workshop on engineering applications, WEA 2017, 27-29, 2017, proceedings. Communications in Computer and Information Science. https://doi.org/10.1007/978-3-319-66963-2

Heinrich, R., Merkle, P., Henss, J., & Paech, B. (2017). Integrating business process simulation and information system simulation for performance prediction. Software and Systems Modeling, 16(1), 257-277. https://doi.org/10.1007/s10270-015-0457-1

Hu, K., Orghian, D., & Hidalgo, C. (2018). DIVE: A mixed-initiative system supporting integrated data exploration workflows. HILDA' 2018: Proceedings of the Workshop on Human-In-the-Loop Data Analytics, 1-7. https://doi.org/10.1145/3209900.3209910

Jamil, F., Ahmad, S., Iqbal, N., & Kim, D. H. (2020). Towards a remote monitoring of patient vital signs based on IoT-based blockchain integrity management platforms in smart hospitals. Sensors, 20(8), 2195. https://doi.org/10.3390/s20082195

Laguna, M., & Marklund, J. (2018). Business Process Modeling, Simulation and Design (3a ed.). CRC Press. https://doi.org/10.1201/9781315162119

Larouzee, J., & Le Coze, J. C. (2020). Good and bad reasons: The Swiss cheese model and its critics. Safety Science, 126, 104660. https://doi.org/10.1016/j.ssci.2020.104660

Lyon, B. K., & Popov, G. (2020). Managing Risk Through Layers of Control. Professional Safety Journal, 65(4), 25-35. https://www.proquest.com/scholarly-journals/managing-risk-through-layers-control/docview/2398591993/se-2?accountid=201395

Mat Ghani, M. S., & Zheng Yi, W. (2018). Implementation of Swiss Cheese for UniKL MIAT hangar. IOP Conference Series: Materials Science and Engineering, 405(1). https://doi.org/10.1088/1757-899X/405/1/012007

Ministerio de Defensa Nacional. (2018a). Estatuto orgánico de gestión organizacional por procesos de la Fuerza Aérea Ecuatoriana. Gobierno de Ecuador.

Ministerio de Defensa Nacional. (2018b). Política de la defensa nacional del Ecuador "Libro Blanco". Gobierno de Ecuador. https://www.defensa.gob.ec/wp-content/uploads/2019/01/Política-de-Defensa-Nacional-Libro-Blanco-2018-web.pdf

Nikolaidou, M., Anagnostopoulos, D., & Tsalgatidou, A. (2001). Business processes modelling and automation in the banking sector: A case study. International Journal of Simulation: Systems, Science and Technology, 2(2), 65-76.

Noh, J. Y., Song, J. Y., Yoon, J. G., Seong, H., Cheong, H. J., & Kim, W. J. (2020). Safe hospital preparedness in the era of COVID-19: The Swiss cheese model. International Journal of Infectious Diseases, 98, 294-296. https://doi.org/10.1016/j.ijid.2020.06.094

Pérez, J. (2004). Gestión por Procesos. ESIC Editorial.

Prajogo, D., Toy, J., Bhattacharya, A., Oke, A., & Cheng, T. C. E. (2018). The relationships between information management, process management and operational performance: Internal and external contexts. International Journal of Production Economics, 199, 95-103.

https://doi.org/10.1016/j.ijpe.2018.02.019

Prolis lab2k. (2019). BPSimulator. https://www.bpsimulator.com/

Raynus, J. (2011). Improving Business Process Performance (1a ed.). Auerbach Publications. https://doi.org/bpm6cp

Reason, J. (1990). Human Error. Cambridge University Press. https://doi.org/10.1017/CBO9781139062367

Reniers, G., Landucci, G., & Khakzad, N. (2020). What safety models and principles can be adapted and used in security science? Journal of Loss Prevention in the Process Industries, 64, 104068. https://doi.org/10.1016/j.jlp.2020.104068

Ricardo, C. M. (2009). Bases de Datos. McGraw Hill.

Sehlin, D., Truedsson, M., & Cronemyr, P. (2019). A conceptual cooperative model designed for processes, digitalisation and innovation. International Journal of Quality and Service Sciences, 11(4), 504-522. https://doi.org/10.1108/IJQSS-02-2019-0028

Shokouhi, Y., Nassiri, P., Mohammadfam, I., & Azam, K. (2019). Predicting the probability of occupational fall incidents: a Bayesian network model for the oil industry. International Journal of Occupational Safety and Ergonomics, 27(3), 654-663. https://doi.org/10.1080/10803548.2019.1607052

Song, G., Khan, F., & Yang, M. (2018). Security assessment of process facilities - Intrusion modeling. Process Safety and Environmental Protection, 117, 639-650. https://doi.org/10.1016/j.psep.2018.05.019

Akuh, R., & Atombo, C. (2019). Road transport accident analysis from a system-based accident analysis approach using Swiss cheese model. International Journal of Engineering Education, 1(2), 99-105. https://doi.org/10.14710/ijee.1.2.99-105

Van Der Aalst, W. M. P., La Rosa, M., & Santoro, F. M. (2016). Business process management. Business & Information Systems Engineering, 58(1), 1-6. https://doi.org/10.1007/s12599-015-0409-x

Published

2021-11-01

Issue

Section

Technology and Innovation

Categories

How to Cite

Process Integration, Risk Management and Automation in Military Units Management. (2021). Ciencia Y Poder Aéreo, 16(2), 67-81. https://doi.org/10.18667/cienciaypoderaereo.724