Best Practices in Supplier Management Worldwide, Applicable to Supplier Relationship Management (SRM) System of the Head of Logistics Operations of the Colombian Air Force
DOI:
https://doi.org/10.18667/cienciaypoderaereo.131Keywords:
Administración, ARP, cliente, proveedor, relaciónAbstract
Nowadays, the Supply Chain Management (SCM) is of the utmost importance, standing inside this the supplier management as one of the most critical activities for its effective implementation. Therefore, this article aims to approach the state of the art in supplier management, using international journals as the reference point, providing a baseline for future related research in the matter. In this sense a set of alternatives is proposed to structure a general procedure for appropriate decisions making, regarding suppliers in the Head of Logistics Operations of the Colombian Air Force, as in any organization with the proper fit.
Downloads
References
Aksoy, A., y Öztük, N. (2011). Supplier selection and performance evaluation in just-in-time production environments. Expert Systems With Applications.
https://doi.org/10.1016/j.eswa.2010.11.104
Arroyo López, P. E., y Cárcamo Solis, M. d. (2009). Estudio comparativo sobre el desarrollo de proveedores en dos ramas industriales: automotriz y textil y de la confección. Contaduría y Administración, (228), pp. 105-126.
Barla, S. (2003). A case study of supplier selection for lean supply by using a mathematical model. Logistics Information Management, 16 (6), 451 doi:10.1108/09576050310503420.
https://doi.org/10.1108/09576050310503420
Bronzo, M. (2004). Relacionamentos Colaborativos Em Redes de Suprimentos. RAE: Revista de Administração de Empresas, 44, pp. 61-73.
https://doi.org/10.1590/S0034-75902004000500005
Chan, F. T., y Kumar, N. (2007). Global supplier development considering risk factors using fuzzy extended AHP-based approach. Omega, 35 (4), pp. 417- 431.
https://doi.org/10.1016/j.omega.2005.08.004
Charnes, A. A., Cooper, W. W., y Rhodes, E. E. (1978). Measuring the efficiency of decision making units. European Journal Of Operational Research, 2 (6), pp. 429-444.
https://doi.org/10.1016/0377-2217(78)90138-8
Duanmu, J. L., y Fai, F. (2007). A Processual analysis of knowledge transfer: from foreign MNEs to Chinese suppliers. International Business Review, 16 (4), pp.449-473.
https://doi.org/10.1016/j.ibusrev.2007.04.004
Dyer, J. H., y Chu, W. (2003). The role of trustworthiness in reducing transaction costos y improving performance, empirical evidence from United States, Japan, y Korea. Organization Science, 14 (1), pp. 57-68.
https://doi.org/10.1287/orsc.14.1.57.12806
Eliacy Cavalcanti, L., y Alexandre Tadeu, S. (2013). Relationship management in a plastic part industry of automotive chain. Gest. Prod., 20 (4), pp. 889-911.
https://doi.org/10.1590/S0104-530X2013000400010
García Alcaraz, J. L., Alvarado Iniesta, A., y Maldonado Macías, A. A. (2013). Selección de proveedores basada en análisis dimensional. Contaduría y Administración, 58 (3), pp. 249-278.
https://doi.org/10.1016/S0186-1042(13)71229-4
Ghodsypour, S. H., y O'Brien, C. (1998). A decision support system for supplier selection using an integrated analytic hierarchy process and linear programming. International Journal of Production Economics, 56 (57), pp. 199-212.
https://doi.org/10.1016/S0925-5273(97)00009-1
Güneri, A., Ertay, T., y Yücel, A. (2011). An approach based on ANFIS input selection and modeling for supplier selection problem. Expert Systems With Applications, 3814907-14917.
https://doi.org/10.1016/j.eswa.2011.05.056
Handfield, R., Walton, S. V., Sroufe, R., y Melnyk, S. A. (2002). applying environmental criteria to supplier assessment: a study in the application of the analytical hierarchy process. European Journal of Operational Research, 141 (1), pp. 70-88.
https://doi.org/10.1016/S0377-2217(01)00261-2
Hines, T. (2004). Supply Chain Strategies: Customer Driven and Customer Focused. Oxford: Butterworth-Heinemann.
Ho, W., Xu, X., y Dey, P. K. (2010). Multi-criteria decision making approaches for supplier evaluation and selection: A literature review. European Journal Of Operational Research, 1 (16).
https://doi.org/10.1016/j.ejor.2009.05.009
Holland, J. H. (1992). Genetic algorithms. Scientific American, 267 (1), pp. 66.
https://doi.org/10.1038/scientificamerican0792-66
Huang, S. H., y Keskar, H. (2007). Comprehensive and configurable metrics for supplier selection. International Journal of Production Economics, 2, 510.
https://doi.org/10.1016/j.ijpe.2006.04.020
Jablonsky, J. (2007). Measuring the efficiency of production units by AHP models. Journal of Mathematical and Computer Modelling, 27, pp. 10-13.
https://doi.org/10.1016/j.mcm.2007.03.007
Kahraman, C., Cebeci, U., y Ulukan, Z. (2003). Multi-criteria supplier selection using fuzzy AHP. Logistics Information Management, 16 (6), 382.
https://doi.org/10.1108/09576050310503367
Kannan, V. R., y Tan, K. C. (2002). Supplier selection and assessment: Their impact on business performance. Journal of Supply Chain Management, 38 (4), pp. 11-21.
https://doi.org/10.1111/j.1745-493X.2002.tb00139.x
Lin, B. (2003). Technology transfer as technological learning: a source of competitive advantage for firms with limited RyD resources. RyD Management, 33 (3), pp. 327-339.
https://doi.org/10.1111/1467-9310.00301
Loureiro Rezende, S. F., Marques de Andrade Lima, W., y França Versiani, A. (2012). Evolução de Conhecimentos no Relacionamento Comprador-Fornecedor. Rev. Adm. Contemp (RAC), 16 (1), pp. 39-58.
https://doi.org/10.1590/S1415-65552012000100004
Marques Vieira, L., Laureano Paiva, E., Beheregarai Finger, A., y Teixeira, R. (2013). Trust and Supplier-buyer Relationships: An Empirical Analysis. Brazilian Administration Review, 10 (3), pp. 263-280.
https://doi.org/10.1590/S1807-76922013005000001
Mazzali, L., Machado Junior, C., y Jaciara Furlaneto, C. (2011). O nexo entre formalização e confiança na gestão da relação cliente-fornecedor. Gest. Prod, 18 (3), pp. 571-586.
https://doi.org/10.1590/S0104-530X2011000300010
Mettler, T., y Rohner, P. (2009). Supplier Relationship Management: A Case Study in the Context of Health Care. Journal of Theoretical and Applied Electronic Commerce Research, 4 (3), pp. 58-71.
https://doi.org/10.4067/S0718-18762009000300006
Monczka, R. M., y Markham, W. J. (2014). The Future of Supply Management- Part I: Category Strategies and Supplier Management. Supply Chain Management Review, 11 (6), pp. 24-30.
O'Keeffe, M., y fearne, A. (2002). From commodity marketing to category management: Insights from the Waitrose category leadership program in fresh produce. Supply Chain Management: An International Journal, 7 (5), pp. 296-301.
https://doi.org/10.1108/13598540210447737
Oly, N., Muhamad, J., Loo Cha, H., y Salleh, M. A. (2005). Supplier selection and management strategies and manufacturing flexibility. Journal Of Enterprise Information Management, 18 (3), 330.
https://doi.org/10.1108/17410390510592003
Osorio Gómez, J., Herrera Umaña, M., y Vinasco, M. (2008). Modelo para la evaluación del desempeño de los proveedores utilizando AHP. Ingeniería y Desarrollo (23), 43.
Partida, B. (2012, july). The Value of Supplier Category Management. Supply Chain Management Review, pp. 2-84.
Pimentel Claro, D., Borin de Oliveira Claro, P., y Zylbersztajn, D. (2005). Relationship Marketing Strategies: When Buyer and Supplier Follow Different Strategies to Achieve Performance. Brazilian Administration Review, 2 (2), pp.17-34.
https://doi.org/10.1590/S1807-76922005000200003
Prencipe, A. (2000). Breadth and depth of technological capabilities in CoPS: the case of the aircraft engine control system. (E. B.V., Ed.) Research Policy, 29 (7), pp. 895-911.
https://doi.org/10.1016/S0048-7333(00)00111-6
Pressey, A. D., Winklhofer, H. M., y Tzokas, N. X. (2009). Purchasing practices in small-to medium-sized enterprises: An examination of strategic purchasing adoption, supplier evaluation and supplier capabilities. Journal Of Purchasing And Supply Management, 15214-226.
https://doi.org/10.1016/j.pursup.2009.03.006
Prochno, P. (2004). Learning Curve? Which One? Brazilian Administration Review, 1 (1), pp. 53-66.
https://doi.org/10.1590/S1807-76922004000100005
Rashid, S., y Matilla, H. (2011). Study on the Scope and Opportunities of Category Management for Aligning the Supplier- Retailer Business Strategy. South Asian Journal of Management, 18 (4), 62.
Reza, M. (2006). A data envelopment analysis approach based on total cost of ownership for supplier selection. Supply Chain Management, 19 (6), pp. 662-678.
https://doi.org/10.1108/17410390610708526
Ruiz Torres, A. J., Ablanedo Rosas, J. H., y Ayala Cruz, J. (2012). Modelo de asignación de compras a proveedores considerando su flexibilidad y probabilidad de incumplimiento en la entrega. Estudios Gerenciales, 28 (122), pp. 29-48.
https://doi.org/10.1016/S0123-5923(12)70192-4
Ruiz Torres, A. J., Mendoza, A., y Ablanedo Rosas, J. H. (2013). Modelo para la planificación en la cadena de suministro: Selección y asignación a proveedores en el caso de lotes fijos. Ingeniería y Desarrollo, 31 (1), pp. 1-21.
Saaty, T. L. (2004). Fundamentals of the analytic network process- Dependence and feedback in decision-making with a single network. Journal of Systems Science and Systems Engineering, 13 (2), 129.
https://doi.org/10.1007/s11518-006-0158-y
Sadeghieh, A. A., Dehghanbaghi, M. M., Dabbaghi, A. A., y Barak, S. S. (2012). A genetic algorithm based grey goal programming (G) approach for parts supplier evaluation and selection. International Journal Of Production Research, 50 (16), 4612.
https://doi.org/10.1080/00207543.2011.616233
Sarache Castro, W. A., Castrillón Gómez, Ó. D., y Ortiz Franco, L. F. (2009). Selección de proveedores: una aproximación al estado del arte. Cuadernos de Administración, 22 (38), pp. 145-167.
Schulz, M. (2003). Pathways of relevance: exploring inflows of knowledge into subunits of multinational corporations. Organization Science, 14 (4), 440-459.
https://doi.org/10.1287/orsc.14.4.440.17483
Slack, N., Chambers, S., y Johnston, R. (2009). Administração da produção. Atlas, 747.
Sung Ho, H., y Krishnan, R. R. (2008). A hybrid approach to supplier selection for the maintenance of a competitive supply chain. Expert Systems With Applications, 2, 1303.
https://doi.org/10.1016/j.eswa.2006.12.008
Ustun, O., y Demirtas, E. A. (2008). Multi-period lot-sizing with supplier selection using achivevement scalarizing functions. (E. S. Publishers, Ed.) Computers y Industrial Engineering, 54 (4), pp. 918-932.
https://doi.org/10.1016/j.cie.2007.10.021
Vereecke, A., y Muylle, S. (2006). Performance improvement through supply chain collaboration in Europe. International Journal of Operations y Production Management, 26 (11), pp. 1176-1198.
https://doi.org/10.1108/01443570610705818
Wang, G., Huang, S. H., y Dismukes, J. P. (2004). Product-driven supply chain selection using integrated multi-criteria decision- making methodology. International Journal of Production Economics, 91 (1), pp. 1-15.
https://doi.org/10.1016/S0925-5273(03)00221-4
Xia, W., y Wu, Z. (2007). Supplier selection with multiple criteria in volume discount environments. (E. S. Publishers, Ed.) Omega, 35 (5), pp. 494-515
https://doi.org/10.1016/j.omega.2005.09.002
Yeung, A. C. (2008). Strategic supply management, quality initiatives, and organizational performance. (A. P. Inc., Ed.) Journal of Operation Management, 26 (4), pp. 490-503.
https://doi.org/10.1016/j.jom.2007.06.004
Zadeh, L. A. (2011). Fuzzy Set Theory and Probability Theory: What is the Relationship? International Encyclopedia of Statistical Science, 1, pp. 563-566.
https://doi.org/10.1007/978-3-642-04898-2_614
Zaheer, S., y Zaheer, A. (2006). Trust across borders. Journal of International Business Studies, 37 (1), pp. 21-29.
Downloads
Issue
Section
License
Assignment of Copyrights
Authors assign Ciencia y Poder Aéreo journal the exclusive rights (reproduction, distribution, public communication, and transformation) to exploit and commercialize their work, in whole or in part, in all the formats and modalities of present or future exploitation, in all languages, throughout the life of the work and throughout the world.
All contents published in Ciencia y Poder Aéreo journal are licensed under a Creative Commons Attribution 4.0 International License, whose complete information is available at http://creativecommons.org/licenses/by/4.0/
Under the terms of this license, users are free to download, print, extract, archive, distribute and publicly communicate the content of articles, provided that proper credit is granted to authors and Ciencia y Poder Aéreo, scientific journal of the Graduate School of the Colombian Air Force. Except when otherwise indicated, this site and its contents are licensed under a Creative Commons Attribution 4.0 International License.
For other uses not considered under this license it is required to contact the Director or the Editor of the journal at the e-mail address cienciaypoderaereo1@gmail.com.
The Graduate School of the Colombian Air Force and this publication are not responsible for the concepts expressed in the articles, including the metadata or the affiliation stated by authors. This is the full responsibility of the authors.